atworkCare

Prioritization and efficient management of employees’ health and safety needs are undeniably pivotal responsibilities for businesses. To this end, disability case management has garnered considerable attention among employers, particularly those confronted with workplace accidents, injuries, non-occupational disabilities, and the requirement for workplace accommodations. Enter atworkCare, a software solution that revamps disability case management.

Sheikh Azaad, a disability case manager, with over 25 years of experience, founded atworkCare in response to the need for a platform that allowed employers to self-manage or in-house manage their disability cases. Prior to the conceptualization of atworkCare, most tools and methods used to manage such cases were largely manual, leading to inefficiencies, gaps, and unnecessary administrative burdens. The web-based platform empowers employers to effortlessly report, track, and manage multiple workplace incidents, including injuries, illnesses, sick leaves, short-term disability benefits, and accommodations for disabilities.

The platform is available through a monthly subscription, granting users access to all its features at no additional costs. Considering the time-consuming nature of traditional data gathering and processing methods, the atworkCare platform allows for significant time savings. A 30 percent reduction in transactional time has been documented, which results in better outcomes and a return on accommodation expenditures.

Unlike traditional methods that rely on spreadsheets or shared drives to manually manage cases, atworkCare gathers, records, and makes data available for real-time analysis, resulting in an integrated data analysis tool. The conventional spreadsheet method of case management often results in an incomplete process, with risks attached to it. This old data collection method makes it difficult to track every case, leading to lost data over time. The shift to atworkCare allows employers to effectively manage the process, resulting in improved outcomes and a reduced administrative burden.

“We aim to empower workplace parties with the tools they need to seamlessly interact with each other, collect relevant information, and manage the entire disability management process within a unified application framework,” adds Sheikh Azaad, chief innovation officer of atworkCare.

The firm perceives case management as encompassing multiple scenarios, from individuals facing disabilities that impact their functionality within and outside a workplace.

One of atworkCare’s crucial features is its case intake form, where employee details, the nature of the disability, and the onset of the condition are logged in for future reference, trend analysis, and reporting. When case managers work within the application, all their actions, including writing emails, creating letters, and logging phone calls, are automatically captured by the application.

The application allows employers to easily track the employee’s current work status and the tasks to perform with those abilities. Based on this comprehensive information, it streamlines the case management process and offers valuable insights, relevant suggestions, and a seamless interface to manage disability cases effectively and efficiently.

The company strongly emphasizes the seamless integration of legacy systems and data into its application. The quality of the client’s existing data can vary, and as part of its service, the firm collaborates with clients to cleanse and optimize their data before importing it into the application. atworkCare leverages application programming interfaces (APIs) to securely and efficiently transfer data from the client’s systems to its application. This API-driven approach smoothly imports crucial information, including employee details, addresses, phone numbers, and email addresses. The firm consolidates all this valuable data in one centralized location within the application, ensuring that it is safe, organized, and easily accessible.

To further exemplify atworkCare’s disability management processes is a success story. a national client across Canada with different WCB legislation and non-occupational disability management policies in each province struggled to manage disability cases for its their 10,000 employees. Each district office managed cases using disparate tools like Excel, shared drives, or Word documents, leading to challenges in communication and data analysis. Absences and costs were also continuously increasing.

We aim to empower workplace parties with the tools they need to seamlessly interact with each other, collect relevant information, and manage the entire disability management process within a unified application framework

atworkCare introduced them with its software solution, showcasing its capabilities. Consequently, the client can efficiently manage cases at a central level while delegating access at the regional or provincial level. They consolidate data from across the country, which helps build profiles for various disability cases and accommodation needs. They also identify trends and analyze incidents and workplace accidents, gaining valuable insights into their operations.

This concerted effort enables atworkCare to excel in managing disability-related matters, fostering a collaborative and proficient environment for businesses. Together, the company ensures a more streamlined approach to disability management, benefitting employers and employees.